The hotel is stunning inside. The staff is very friendly and welcoming . The guest drink tickets at night to have a drink on them was warm and friendly. I wish a few hotels could learn from them . Had a couple issues when at the hotel the bath tap just started to drip late at night. Reported it and was unable to rectify. Due to leave the next couple of days I decided to put up with it. We were out of our room straight after breakfast away for the day. On returning to the hotel late afternoon..4,pm the room was not cleaned . Had to raise it with reception. Simple things like this can be annoying.
Glenn
2025年3月
I recently stayed at this hotel with my family of five while traveling for medical reasons for my autistic son, and I couldn’t have asked for a better experience. The hotel was fantastic—the bed was super comfortable, and the room was spacious and well-maintained, making our stay very relaxing. The location was perfect, right next to the airport, which made our travel so much easier. What truly stood out was the exceptional customer service—the staff were incredibly friendly, accommodating, and understanding of our needs. They went above and beyond to assist with early check-in and late check-out, making our trip much less stressful. I highly recommend this hotel to anyone looking for comfort, convenience, and top-notch hospitality.
Alexandra
2025年2月
Robbie
2025年1月
Beautiful hotel and breakfast was great
Tiffany
2023年12月
It's a nice and comfortable hotel that is very conveniently located close to the airport and a major cruise ship port. Making it good choice for cruisers or long layovers.
Aaron
2025年1月
Front Desk Managers and one particular employee at the front desk, Christopher. He truly went above and beyond to help make our stay and our visit in Miami extra special! The manager in the evening, I wish I could remember his name, I think Frank. Spanish gentleman, helped me with so many things in particular detergent for laundry & coffee in lobby. Thank you, you made sure my daughters and I were comfortable. the only issue with the facility is the air conditioning in our bedroom wasn't working well but the sitting room had a ceiling fan and that helped.
Donna
2024年10月
1. The location from the airport to the hotel is close and they over a free shuttle 2. The check in is smooth and one of the rooms was ready and the second room was ready shortly after. 3. The room was spacious for our family of 4 4. The restaurant onsite was a plus after travelling 5. The pool was clean and not crowded 6. The price was affordable for a family of 4 for one night 7. They offer a paid shuttle to the cruise terminal 8. The complimentary breakfast was amazing 9. They have a happy hour cocktail at 5, and they give you 2 drinks on them
Shanae
2024年9月
I really liked the general layout of the hotel, it was unique. The staff were friendly, the room was a great size and the facilities seemed to be on point even though I didn't experience much else except the room as it was short stopover for me. The complimentary evening reception was a nice touch.
Lucy
2024年9月
Great location. Clean room and comfortable beds.
Cynthia
2025年4月
Amy was above and beyond! I was happy to have her assist me on two different occasions. The pool was open late, I took a late night swim. Security told me the time it closed but didn’t rush me. Breakfast were exceptional and the wash machine option was great too.
Christina
2024年4月